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Contact us

At Lottery Sambad, we understand that our customers may need assistance with a variety of issues related to their gaming experience and account management. We strive to provide prompt and professional support through multiple channels.

Live Chat Support

Our live chat service is available 24/7 for your convenience. You can access it at the bottom right corner of our website or in-game. Our dedicated team will respond to your queries in real-time, providing you with immediate assistance whenever needed.

Please note that due to high traffic and server maintenance schedules, there might be occasional delays in live chat availability. If this occurs, we recommend trying email support for a more personalized experience.

Email Support

For less urgent or more detailed inquiries, our dedicated support team is here to help. Our knowledgeable staff will respond within 24-48 hours, and you can expect an in-depth resolution to your query. Please ensure you provide accurate contact information for follow-up.

Help Centre

We've compiled a comprehensive FAQ section available at the bottom of our webpage, detailing answers to common questions related to account management, gameplay, bonuses, withdrawals, responsible gaming tools, and more.

Responsible Gaming Assistance

If you're concerned about your gaming habits or need support on responsible gaming practices, please reach out through email (available in our website footer) or via live chat. Our trained support team will guide you through the self-assessment process and provide recommendations tailored to your needs.

In addition, we've partnered with organizations providing crucial resources for Canadian players struggling with gambling issues:

  • Ontario Problem Gambling Helpline: 1-888-ONTABIG (1-888-668-2244)
  • British Columbia Gaming Helpline: 1-800-BE-GAMER (1-800-234-2637)